Terms of service

Last updated: 03 January 2026

Overview
This website is operated by Halvine. Throughout the site, the terms “we”, “us”, and “our” refer to Halvine. Halvine provides this website, including all information, tools, and services available, subject to your acceptance of these Terms of Service, together with any related policies and notices.

By accessing our website and/or placing an order, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced or made available through this website. These Terms apply to all users of the site, including visitors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all of the Terms, you may not access the website or use our Services.

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have obtained consent for any minor dependants to use this website.

You may not use our products or Services for any unlawful or unauthorised purpose, nor may you violate any applicable laws, including intellectual property laws. You must not transmit any harmful code, including viruses or malware.

Any breach of these Terms may result in immediate termination of your access to the Services.

Section 2 – General Conditions
We reserve the right to refuse service to anyone at any time for any reason.

You understand that content you submit (excluding payment details) may be transferred unencrypted across various networks. Payment information is always encrypted during transmission.

You may not copy, reproduce, sell, resell, or exploit any portion of the Service without our express written permission. Headings are included for convenience only and do not affect interpretation.

Section 3 – Accuracy of Information
We are not responsible if information on this website is inaccurate, incomplete, or out of date. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

Historical information may be provided for reference only. We reserve the right to update or modify website content at any time without obligation to do so.

Section 4 – Changes to Services and Pricing
Product prices are subject to change without notice. We may modify or discontinue any part of the Service at any time. We are not liable for any changes, suspensions, or discontinuations.

Section 5 – Products and Services
Certain products may be available exclusively online and in limited quantities. Returns and exchanges are subject to our Return Policy.

We aim to display product colours and images as accurately as possible, but we cannot guarantee accuracy on all devices.

We reserve the right to limit sales, quantities, or availability of products and to discontinue any product at any time. We do not guarantee that products or Services will meet your expectations or that errors will be corrected.

Section 6 – Billing and Account Information
We may refuse, limit, or cancel orders at our discretion. If an order is changed or cancelled, we may attempt to notify you using the contact details provided at checkout.

You agree to provide accurate and up-to-date billing and account information and to update this information as necessary.

Section 7 – Optional Tools
We may provide access to third-party tools on an “as is” and “as available” basis without warranties. Use of such tools is at your own risk and subject to the third party’s terms.

Section 8 – Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Any issues relating to third-party products or services should be directed to the relevant provider.

Section 9 – User Feedback and Submissions
Any feedback, suggestions, or materials you submit may be used by us without restriction. We are not required to keep submissions confidential or provide compensation.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or malicious content. You are solely responsible for your submissions.

Section 10 – Personal Information
Your personal information is handled in accordance with our Privacy Policy.

Section 11 – Errors and Omissions
We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if information is incorrect, without prior notice.

Section 12 – Prohibited Uses
You are prohibited from using the website or its content for unlawful purposes, to infringe intellectual property rights, to harass or discriminate against others, to submit false information, to distribute malware, or to interfere with security features. Violation may result in termination of access.

Section 13 – Disclaimer and Limitation of Liability
We do not guarantee uninterrupted or error-free use of the Service. To the fullest extent permitted by law, Halvine shall not be liable for any loss or damage arising from your use of the website or Services.

Section 14 – Indemnification
You agree to indemnify and hold harmless Halvine and its affiliates from any claims arising from your breach of these Terms or violation of any law or third-party rights.

Section 15 – Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force.

Section 16 – Termination
These Terms remain effective unless terminated by you or us. We may terminate access at any time if you fail to comply with these Terms.

Section 17 – Entire Agreement
These Terms, together with any policies referenced, constitute the entire agreement between you and Halvine and supersede any prior agreements.

Section 18 – Governing Law
These Terms and any related agreements are governed by and interpreted in accordance with the laws of the United Kingdom.

Section 19 – Changes to Terms
We may update these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of the updated Terms.

For More Information

Visit our Frequently Asked Questions page or contact our customer service at info@halvine.com.

Contact Information

Store Name: Halvine
Address: Unit 2, Arenson Way, Dunstable, LU5 4RZ, United Kingdom

Email: info@halvine.com
Phone: +44 7700 181867

Customer Service Hours: 9:00 AM-5:00 PM GMT ( Monday To Friday).
Response Time: 30 minutes - 24 hours. Weekend messages answered on Monday.